FAQs

• How quickly can I start develop, deploy my web application once the order is complete?
• Can I check my billing information?
• What type of payment does Tomcat hosting service accept?
• How do I deploy my web application?
• How do I add a domain?
• How do I monitor my tomcat?
• Does Grails works on private tomcat hosting?
• Will I have a free domain?
• Does Tomcat Hosting Service provide shared tomcat plans?
• What are packages avaiable in tomcat/lib?
• How do I start tomcat?
• How do I stop tomcat?
• How do I start Jetty?
• How do I stop Jetty?
• How do I check tomcat version?
• How do I create database?
• How do I connect to database?
• How do I access my database?
• How do I access server?

• How quickly can I start develop, deploy my web application once the order is complete?
The process should takes less than 15 minutes during business hours. If the order takes place after business hours your account should be available next morning. Once you signed on to your account you should see all the information regarding your unix/linux account, tomcat settings.

• Can I check my billing information?
Log on to your account and select [billing info] from the main menu. It should display all monthly payments that you have made. It will also show you the next payment cycle.

• What type of payment does Tomcat hosting service accept?
We accept Paypal, and Google Checkout. In check-out process you have a choice to select payment type

• How do I deploy my web application?
The WAR file can be deployed either using Tomcat Manager, Lambda Probe, or SFTP. To upload your WAR file to your tomcat using Lambda Probe please log on to either below URLs and upload your WAR file. Your application should be deployed automatically if there is no error.
Your tomcat manager URL: www.[yourid].tomcathostingservice.com/manager/html
Your lambda probe URL: www.[yourid].tomcathostingservice.com/probe
To deploy using SFTP


• How do I add a domain?
Log on to your oline account
Click on hyperlink called Update Domain and Create New Virtual Host hyperlink
Enter your domain name then
Click on [Update Domain and Create Virtual Host] button to update the domain name and add a virtual host to web server
Now you can update the A record with tomcat hosting service IP address which can be found in your online account


• How do I monitor my tomcat?
lambda probe is a powerful open source monitoring tool. With Lambda Probe you could do following tasks
Deploy an application remotely to your tomcat
Check system information
Check tomcat status
Check log files
Check data sources
for information please visit the lambda probe web site

• Does Grails works on private tomcat hosting?
Yes, Grails works well under our medium or advanced private tomcat hosting plans. We also can install and set up Grails per customer request

• Will I have a free domain?
Domain represents your business entity so it is important that you own it but not no one else. You can order a domain for your business from many well-known domain registry. Once your have your domain registered, simply update the DNS information and change your A record to tomcathostingservice.com Ip Address. We could help if needed.
However, we do provide free sub-domain to our customers.

• Does Tomcat Hosting Service provide shared tomcat plans?
Our experience with tomcat shows that shared tomcat can lead to disrupption to all the applications that shares the JVM due to some memory leaks of one or two applications so it is better to have private JVM than shared JVM.

• What are packages avaiable in tomcat/lib?
Spring/hibernate, Mysql, PostgreSQL packages are available in tomcat/lib

• How do I start tomcat?
Log on to you Linux account using Putty
cd tomcat/bin
./startup.sh



• How do I stop tomcat?
Log on to you account
cd tomcat/bin
./shutdown.sh



• How do I check tomcat version?
Log on to you account
cd tomcat/bin
./version.sh



• How do I create database?
Log on to your online account
Select [control panel] menu. You should see hyperlink called [Create database]
Enter a new database into textbox and click [Create Database] button. Should see a message indicating the database has been created and your database userId. You can start login to mysql server using this database userId through Putty



• How do I connect to database?
In general, please add following information into your database configuration file. Your database information is available int your account.
jdbc.driver=com.mysql.jdbc.Driver
jdbc.url=jdbc:mysql://localhost:3306/[yourdatabasename]
jdbc.user=[yourdatabaseaccount]
jdbc.password=[yourdatabasepassword]


• How do I access my database?
There are several ways to access your databases
1. Through phpmyadmin web interface http://mysql.tomcathostingservice.com/
2. Through your favourite mysql client
3. Through command line (mysql -u [your database user id] -p)



• How do I access server remotely or FTP files to server?
To access the server remotely any SSH client tool should work. One popular SSH client is called Putty which can be downloaded from Putty web site
To transfer file to server one can use Winscp if one uses Windows operating system.
Winscp can be download from Winscp web site
In Linux there are many tools such as Natilus File Manager in Gnome etc.
gFTP is another tool can be use to sftp file to/from server

Still have questions or need further assistance please contact us